Choose your plan or customize it

Yes, we offer a dedicated service for creating customized email templates. To request this, contact our team: we will collect the necessary data and files to develop a tailor-made design and effective copy, ensuring professional messages aligned with your communication needs.

If you exceed your plan’s daily sending limit, you can easily upgrade to a higher plan or add extra volume based on your needs.

The demo plan is activated immediately, while paid plans are activated within 72 working hours after the completion of the necessary technical steps, such as DNS configuration by the customer. Once these steps are completed, our team will quickly activate the service.

You can use our plan calculator directly on the website to create the package that best suits your needs. Select the features you need and instantly calculate the cost of a customized plan for your business.

The AI extension is added to the Smart plan and is priced in proportion to your monthly sending volume, starting from €9.90 per month on the annual plan. It follows the same rules as the other extensions: on semi-annual or quarterly plans the monthly cost is higher, while on pay as you go it is a one-off. You will find the details in the Extensions price list and can calculate it in the plan calculator. You need a compatible AI assistant: today ChatGPT with a Plus plan or higher, while other assistants are pending approval.

No, the prices listed for the plans do not include VAT. However, annual payment options offer significant discounts, making the plans more cost-effective in the long run.

Yes, it is possible to add users to your plan as an additional feature. Each added user comes with an extra cost, making it easy to manage your team directly from the platform.

Yes, MailSenpai offers an additional copywriting service for creating personalized email content. Our copywriters can develop targeted text for every type of campaign, from brand tone to communication objectives, ensuring your emails are engaging, professional, and aligned with your needs.

We accept credit cards and bank transfers for plan payments, with the option to choose quarterly, semi-annual, or annual payments based on the selected plan.

Yes, you can upgrade or cancel your plan at any time, based on your evolving needs, by writing to our Support Team.
If you want to send more emails or access advanced features, you can easily upgrade your plan.
The Upgrade can be requested, specifying the options and features you want to activate.
You will receive a personalized order with the cost of the upgrade and the new conditions applicable to your plan.
⚠️ It is not possible to downgrade during the validity of the active plan.

All our plans include basic support, but with the Plus and Smart plans, you can access advanced support options such as priority phone assistance. Additionally, the Smart plan offers the option to add deliverability support. This dedicated service helps you improve the delivery of your emails to recipients’ inboxes.

Yes, MailSenpai offers an additional service to support you with contact list management, strategic planning, and campaign setup. Our team of experts will work with you to optimize every aspect of your email marketing campaign, ensuring maximum effectiveness and targeted results.

In addition to the plan cost, you may want to add extra features such as the Speed Booster to increase sending volume or dedicated support services. These options can be easily integrated with your current plan, allowing you to scale the service based on your needs.

The cost of the upgrade is calculated pro rata to the remaining term of the active plan, based on the value of the option or additional feature selected.
The upgrade amount is charged upon acceptance of the Upgrade order, and the plan’s expiration date remains unchanged.
ℹ️ For simplicity, each started month is considered a full month.
In the event of an upgrade, the CPM (cost per thousand emails) applied above the threshold and the new renewal fee will also be updated upon expiration.
The cost of activating an upgrade is indicated in the Extensions/Additional Options price list.

The Smart plan allows you to create a custom solution. You can decide the email sending volume, add extra features such as the Template Builder or API integration, and choose the sending speed. The flexibility of the plan allows you to tailor it exactly to your business needs.

MailSenpai plans are available in quarterly, semi-annual, or annual durations, depending on the selected plan. This allows you to choose the option that best fits your business needs and take advantage of significant discounts for longer payment periods.

Yes, MailSenpai offers a 30-day free demo designed to let you explore the platform, create your first campaigns and understand how the main tools work before choosing a plan.

During the trial, you can test the workspace, list management, campaign creation and the sending flow. The demo is mainly intended as a demonstration environment and includes certain usage conditions, which are necessary to ensure a proper and sustainable use of the shared resources.

The free demo includes up to 15,000 total emails over the 30-day period, with a limit of 500 emails per day. Campaigns sent in demo mode are subject to prior approval by the MailSenpai team and may be automatically interrupted in the presence of critical signals, such as a high number of bounces or complaints.

Only proprietary lists collected with valid consent, in compliance with applicable privacy regulations, may be used during the demo. For permission marketing, cold email activities or ongoing sending on higher volumes, a dedicated plan is required.

The demo is therefore intended to help you get to know the platform and assess whether MailSenpai fits your operational needs. The sending performance of the demo version should not be considered a definitive benchmark for the quality of service available with dedicated plans, as demo resources are shared among multiple users.

MailSenpai offers three types of plans: Base, Plus, and Smart. Each plan is designed for different needs, from small businesses with limited sends to large companies handling significant email volumes. Additionally, the Smart plan is fully customizable to perfectly fit your needs.

Yes, MailSenpai currently offers a 30-day demo version.