About us
Behind Every Email, There’s a Great Team
In every campaign we manage, there’s our commitment to your success. With passion and dedication, we provide tailored solutions to help your communications take off.
Our Story,
In Short:
Reviews
What our customers say
4.7/5
across 83 public reviews
“…semplice da usare, funzionalità innovative e complete e sopratutto il servizio clienti e il coach dedicato!”
Our translation from Italian: “Easy to use, innovative and complete features and, above all, the customer service and the dedicated coach!”
Read on Trustpilot
“…Le automazioni e le statistiche dettagliate mi aiutano a risparmiare tempo e migliorare i risultati.”
Our translation from Italian: “The automations and detailed statistics help me save time and improve my results.”
Read on Trustpilot
“MailSenpai é una delle poche aziende che ti consente di inviare enormi volumi di mail e di creare dei trigger che facilitano le automazioni complesse di qualsiasi e-commerce.”
Our translation from Italian: “MailSenpai is one of the few companies that lets you send huge volumes of email and create triggers that make complex automations easier for any e-commerce business.”
Capterra · August 2025
Read on Capterra
“…sono stato guidato scrupolosamente in tutti i passaggi, dall’acquisto, alla programmazione, sono davvero dei professionisti del settore.”
Our translation from Italian: “I was carefully guided through every step, from purchase to scheduling: they are true professionals in the field.”
Read on Trustpilot
“Sono ormai 4 anni che utilizziamo questa piattaforma per l’invio delle nostre Newsletter…”
Our translation from Italian: “We have been using this platform to send our newsletters for 4 years now.”
Read on Trustpilot
“Ottimo prodotto e ottima assistenza da parte del personale tecnico, disponibile, molto competente e prepararato”
Our translation from Italian: “Excellent product and excellent support from the technical staff: helpful, very competent and well prepared.”
Capterra · January 2025
Read on Capterra
“Ottima, è il partner ideale per le campagne DEM”
Our translation from Italian: “Excellent, it is the ideal partner for email marketing (DEM) campaigns.”
Capterra · January 2024
Read on Capterra
“…I had a question pop up and their team was easy to reach and responsive to my questions.”
G2 · August 2023
Read on G2
“Grazie a mailsenpai la mia azienda è riuscito ad aumentare il fatturato dall’attività di email marketing grazie a tassi di aperture delle mail molto elevati.”
Our translation from Italian: “Thanks to mailsenpai my company increased the revenue from its email marketing activity, thanks to very high email open rates.”
Capterra · April 2023
Read on Capterra
“…la piattaforma è rapida e intuitiva e i gestori sono molto disponibili per qualsiasi necessità”
Our translation from Italian: “The platform is fast and intuitive, and the people who run it are very helpful with any need.”
Capterra · December 2022
Read on Capterra
“Sono rimasto colpito positivamente dal team telefonico per le loro precise delucidazioni sul servizio in base all’utilizzo personale aziendale.”
Our translation from Italian: “I was positively impressed by the phone team for their precise explanations of the service, based on our own business use.”
Capterra · December 2021
Read on Capterra
“…Everything works smooth and if we have a question, they are very fast in responding and finding solutions!”
Capterra · October 2021
Read on Capterra
Reviews are quoted word for word from the portals shown, with date and link to the source; “…” marks an excerpt. Reviews written in Italian are shown in the original, followed by our translation. Capterra reviews also appear on GetApp and Software Advice (same network, not additional reviews). Capterra reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Capterra or its affiliates.
Our Goals
for the Future
Our future is built on continuous evolution.
We’re not content with being just another email marketing platform: we want to be the engine driving change in the way you communicate.
With new technologies and a human touch that never forgets your needs, we aim to grow alongside you, turning every challenge into a new opportunity.
The first step is already here: with the AI integration you can manage MailSenpai right from your artificial intelligence assistant.
Our Numbers:
94%Happy Clients
+11Years of Experience
99%Expertise
+15Team
Where to find us
Independent listings of MailSenpai and SMTP Senpai: customer reviews, comparisons with the alternatives and connectors for AI assistants.
Reviews: G2 · Capterra · Trustpilot
Software directories: SaaSHub (MailSenpai) · SaaSHub (SMTP Senpai) · SourceForge (SMTP Senpai) · Crunchbase
European alternatives: European Purpose collects European digital services that can replace the big American platforms. On its review page MailSenpai is listed as a European alternative to Mailchimp for newsletters and email marketing, with servers and data in the European Union. The page sums up features, pricing and strengths, so you can compare us with the other European options. MailSenpai is also on EuropeanSwitch.
AI assistants (MCP): Glama · Smithery · cursor.directory · GitHub