Microsoft 365 · Exchange Online · SMTP AUTH

Printers and business apps that send with a password: plan for late 2026.

Microsoft 365 will turn password-based SMTP AUTH off by default in late December 2026. An SMTP relay sends email for your printers and business apps.

  • Your mailboxes stay on Microsoft 365
  • Free, no card and no expiry
  • Servers and data in the EU
Multifunction printer · Scan to email
Network · Email · SMTP server
SMTP serverrelay.mailsenpai.com
Port2525
Encryption
NoneSSLSTARTTLS
Sign-in
username and password
Usernamefrom your customer area
Senderscanner@yourdomain.example

Late December 2026 Password-based SMTP login is turned off by default.

Microsoft’s timeline

The dates to plan for

A summary of Microsoft’s announcement. There is no immediate change.

  1. 1
    Until December 2026today

    Works as it does now

    Password-based SMTP login continues as it does today.

  2. 2
    Late December 2026

    Off by default

    Existing organisations can ask their administrator to turn it back on if needed.

  3. 3
    New tenants after December 2026

    Unavailable by default

    OAuth is the supported sign-in method; many older devices do not support it.

  4. 4
    Second half of 2027

    Final removal date announced

    Microsoft will announce when password-based SMTP login is removed altogether.

At a glance

What changes for your devices

For existing tenants, password-based SMTP login will be off by default .
Check your device
does this affect your device?

Before switching, check your device

Look for these five options in its network settings. Availability depends on the model and firmware.

1. Find these settings

Your deviceRequirements
  • Servereditable SMTP server fieldto checkcheckok
  • Portyou can enter port 2525 or 587to checkcheckok
  • EncryptionSTARTTLS (often called TLS)to checkcheckok
  • Sign-inusername and passwordto checkcheckok
  • Senderan address on your own domainto checkcheckok
All present: your device can use the relay

2. Enter these four details

Serverrelay.mailsenpai.com

The same for every app.

Port2525

With STARTTLS: the connection is encrypted.

Usernamefrom your customer area

Find it in your area once the service is activated.

Passwordfrom your customer area

Put it only in the app settings, never in your code.

Older device, or not sure? Use the contact form before activating, so we can check the model with you.

Ask us first
what you move

Device sending, not your mailboxes

Your mailboxes stay on Microsoft 365. Only the email from connected devices and apps goes through the relay.

Stays on Microsoft 365

  • Office mailboxes
  • Calendars and contacts
  • Incoming email

No mailbox migration.

Goes through the relay

Printers and scanners

Scan-to-email uses the relay, with your domain as sender.

Business software

Invoices and reminders use the four details in the SMTP settings.

Websites and forms

Email from your website and contact forms.

Sending log

Each send and its result: 7 days of logs on the free plan, 90 on paid plans. A weekly email report in Italian every Monday.

Start free
  • Free, no card and no expiry
  • Paid plans from €12.90/month + VAT (annual plan)
  • Servers and data in the EU

Frequently asked questions

Can I keep sending through Microsoft 365?

Temporarily, an existing organisation’s administrator can turn password-based SMTP login back on. If your device supports OAuth, it can stay on Microsoft 365. A relay is an option for devices without these routes.

Does my printer support port 2525 or 587 with STARTTLS?

It depends on the model and firmware. In its network settings, look under SMTP or scan to email for an editable port and STARTTLS or TLS. If these are unavailable, contact us before activating.

Will the emails still use my domain?

Yes, with a DKIM signature on your domain. We give you the DNS records to add and check them for you. Keep the SPF record you use for Microsoft 365: add only our part.

Does this change my incoming email?

No. SMTP Senpai handles only the outgoing email of the devices and apps you connect. Mailboxes, calendars and incoming email stay where they are.

What does it cost?

The free plan has no expiry and requires no card. For more volume, paid plans start at €12.90 a month for 10,000 emails on the annual plan (VAT excluded). There is no automatic switch to a paid plan.

Move your device sending before the default changes.

  • Free, no card and no expiry
  • No expiry: stay on the free plan while it meets your needs
  • Documentation and tickets in Italian on the free plan
Free, no card
and no expiry
Start free